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Applying Balanced Scorecard Strategic Management in Higher Education

Manolis Chalaris, Anastasios Tsolakidis, Ioannis Chalaris


The functional efficiency of an institution of higher education depends on the size of the available resources and their efficient use, which is expressed using corresponding indicators e.g. the duration of study. Therefore, there is a need of using new and intelligent models and tools to control and evaluate the educational work. Such models give an emphasis in the processes of developing criteria, techniques, and indicators, and facilitate measurement and performance’s investigation. Recent research showed that Balanced Scorecard gained preferences of the administration of Educational Institutions. This paper presents a discussion of basic elements in a balanced target setting in the area of Higher Education


Higher Education Institution; Balanced scorecard; Strategic management; Quality criteria; KPI, Quality assurance; Quality strategic Map; ADOscore

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